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This defect was disclosed in the report filed by Relator with the Department of Homeland Security Inspector General ("DHS IG . You can also contact one of our investigative regional or field offices during regular business hours. DHS OIG agreed with this recommendation. DHS OIG agreed with this recommendation. (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 Official websites use .gov Region covers Connecticut, Delaware, Maine. In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. We will continue to monitor DHS OIG's efforts to address this recommendation. 40 Fountain Street. With 14 offices investigating border matters, OIG is well-positioned to address border corruption cases. Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. This office is critical for ensuring independent and objective oversight of DHS. (Recommendation 10), The Inspector General should implement a process to identify, analyze, and determine the appropriate response to risksthat is, the internal and external risks to achieving the organization's goals and objectivesonce DHS OIG establishes them in its strategic plan. DHS OIG agreed with this recommendation. To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. Appointment notices will include more instructions for visiting USCIS facilities. . We separately recommended that DHS OIG develop and implement such a risk assessment process (Recommendation 2). The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. In September 2022, officials said they expect to complete work on a workforce plan by December 2022. The DoD OIG is headquartered in Alexandria, Virginia, and has more than 50 field offices located in the United States, Germany, Southwest Asia, and South Korea. Check-In Office. HUD OIG, Office of Audit Room 1109 Regional Office 307 W. 7th Street Fort Worth, TX 76102 (817) 978-9309 . James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. HHS Region 6 - Dallas directly serves state and local organizations in Arkansas, Louisiana, New Mexico, Oklahoma, and Texas. . 245 Murray Lane SW Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. DHS OIG has prepared annual work plans for Fiscal Years 2022 and 2023. Christopher Wilson, Assistant Regional Inspector General for Audit Washington, D.C. 20201 Relator knew that management was assuming each camera had a 90 degree field of view. GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. Selina Boyd , Regional Inspector General for Audit Address. Fax: (215) 717-2981, Phone: (415) 355-2700 1999 Bryan Street, Suite 1440 coordinates with the Department of Justice and other law enforcement authorities to leverage resources and fraud-fighting efforts; provides protective services to the HHS Secretary and participates in public safety and security management activities; and. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. (816) 268-0519 In December 2021, DHS OIG's Office of Innovation showed us a newly developed online dashboard to allow DHS OIG to track project time frames. Request a DHS speaker for speaking engagements, conferences, and other events. Gary Whitman, Acting Regional Inspector General for Audit In September 2021, DHS OIG finalized its FY 2022 annual performance plan, and officials subsequently aligned senior executive performance goals with these plans. Fax: (703) 413-1833, Phone: (404) 588-3870 In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. works collaboratively with other components to develop appropriate enforcement actions and recommend fixes to aspects of HHS programs vulnerable to fraud. We employ more than 1,750 dedicated professionals comprised of auditors, investigators, evaluators, and support personnel. Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. Fax: (415) 503-1417, Phone: (703) 413-1835 Oklahoma Human Services (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. (LockA locked padlock) Fax: (312) 886-0513, Phone: (303) 864-2000 Therefore, OIG has not addressed this recommendation based on actions taken to date with respect to the organizational changes in April 2021. No. DHS OIG agreed with this recommendation. DHS OIG agreed with this recommendation. A lock Before sharing sensitive information, make sure youre on a federal government site. Field Office Location. We will continue to monitor DHS OIG's efforts to address this recommendation. Please note: If you know of or suspect fraud, waste, abuse, or criminal activity involving U.S. Department of Education funds, programs, or operations, please contact our OIG Hotline (available 24 hours a day/7 days a week). Receive the latest updates from the Secretary, Blogs, and News Releases. Doral Hill, Assistant Regional Inspector General for Audit, Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania) Organization. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 (404) 974-9417 I was also the lead tech agent for the Albany, NY . Fax: (202) 616-2051, Phone: (202) 616-4760 HUD OIG, Office of Audit Room 103 Field Office 5757 Corporate Boulevard Baton Rouge, LA 70808 (225) 448-3975. They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). Myra Hamilton, Acting Regional Inspector General for Audit and Assistant Regional Inspector General for Audit, New York City Regional Office (New York), Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania). 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. By conducting work under these established standards, DHS OIG can ensure that its work adheres to federal OIG standards of independence, due professional care, and quality assurance. (215) 656-6900 We will continue to monitor DHS OIG's efforts to address both of these recommendations and, in particular, how risk assessment informs DHS OIG's annual work planning process. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. We will continue to monitor DHS OIG's efforts to address this recommendation. These cooperative relationships ensure that our individual efforts are not in conflict and are properly coordinated. To make suggestions for audits, please contact us via one of the following methods: Suggestion Methods. Kansas City, MO 64106 Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. In November 2021, DHS OIG institutionalized this expectation by revising its project proposal form to include the proposed standards for the work, and the options on this form are limited to government auditing standards and CIGIE standards for inspections and evaluation. Students in Energy Efficiency-Related Field Resources for Weatherization Operators . For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. . Washington, DC 20528-0305, Whistleblower Retaliation Reports of Investigation, DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, Reasonable Accommodations Request Intake Form. DHS OIG agreed with this recommendation. Home For more information, see our USCIS Visitor . The other policy would establish the DHS OIG quality control and assurance program. The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. The OIG focuses our oversight on DHS core mission areas: Whistleblower Retaliation Reports of Investigation, Reasonable Accommodations Request Intake Form. DHS Mailing Address Media Contacts Media inquiries and department press contacts. Need help applying for benefits online? In response to our feedback, DHS OIG subsequently updated the checklist to reflect its current practice of conducting work in accordance with government auditing standards or CIGIE inspection and evaluation standards. DHS Office of Inspector General MAIN NUMBER: 202-981-6000 MAILING ADDRESS: Office of Inspector General/MAIL STOP 0305 Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 DHS OIG Hotline Information: Report Corruption, Fraud, Waste, Abuse, Mismanagement Or Misconduct Allegation Form (Preferred) TOLLFREE: 1-800-323-8603 OIG's Role Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. We will continue to monitor DHS OIG's efforts to address this recommendation. Available documentation regarding the April 2021 organizational changes does not align organizational roles and responsibilities with the agency's strategic objectives and/or priorities. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. Without addressing these and other long-standing management and operational weaknesses, DHS OIG is not well positioned to fulfill its oversight mission. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Visit www.okdhslive.org to apply for or receive information about assistance including Energy Assistance, Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. 200 Independence Avenue, S.W. DHS OIG is currently seeking two Information Technology Specialists (GS-13) to serve in the Digital Forensics and Analysis Unit of the Office of Investigations. Region covers Arkansas, Louisiana, Oklahoma, and Texas. > IEA Receive the latest updates from the Secretary, Blogs, and News Releases. HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. Field Office Location. Office of Inspector General/MAIL STOP 0305 (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. Department White Pages Engage with Us Report Incidents Report suspicious items or activities to local authorities immediately. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Main Navigation. Fax: (303) 335-4002, Phone: (313) 226-4005 Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. Suite 2742 Atlanta, GA 30308 404.730.2780 1961 Stout Street Suite 12-400 Denver, CO 80294 303.312.7650 915 Second Avenue ICE Enforcement and Removal Operations is responsible for long-term Potomac Center Plaza Washington D.C. 20202. Room 4436, Washington, DC 20220 (202) 622-1090 (202) 622-2151. They noted that this Risk Register is undergoing leadership review. Vacant, Regional Inspector General for Audit News and Announcements. (Recommendation 4), The Inspector General should develop and implement a workforce plan that translates DHS OIG's strategic priorities into skill sets and competencies and identifies strategies for meeting those workforce needs. 101 W Ida B Wells Drive Suite 4000 Chicago, IL 60605 United States (312) 347-2400. . 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. 245 Murray Lane SW Fax: (703) 413-1833, Phone: (703) 413-1865 (Recommendation 5), The Inspector General should develop and implement a process to allocate human capital resources based on the organization's current and emerging strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. See All Field Offices. Find an Office Assistance Self-Sufficiency offices help with food benefits (SNAP), cash for families (TANF), child care assistance (ERDC), refugee services and domestic violence. HHS Region 7 - Kansas City directly serves state and local organizations in Iowa, Kansas, Missouri, and Nebraska. Suite 30.450 Atlanta, GA 30303 Location details The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. Midwestern Region Return to top. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. One such policy relates to the responsibilities and authorities of the Office of Integrity, established in April 2021. U.S. Department of Justice Office of the Inspector General, Council of the Inspectors General on Integrity and Efficiency, Pandemic Response Accountability Committee, In memory of OIG Special Agent William "Buddy" Sentner. (Recommendation 11), The Inspector General should implement a process for developing, reviewing, approving, and managing its organizational policies. Official websites use .gov I am submitting this . (Recommendation 14), The Inspector General should develop and implement an organization-wide quality assurance program, including establishing a structure, responsibility, and authority for implementing quality assurance in all DHS OIG work. Toll Free Call Center: 1-877-696-6775, Content created by Assistant Secretary for Public Affairs (ASPA), U.S. Department of Health & Human Services, has sub items, about HHS Family of Agencies, Advisory Committees, Task Forces & Initiatives, has sub items, about Budget & Performance, FY 2023 Annual Performance Plan and Report, FY 2022 Annual Performance Plan and Report, FY 2021 Annual Performance Plan and Report, has sub items, about Strategic Plan FY 2022 - 2026, Strategic Goal 1: Protect and Strengthen Equitable Access to High Quality and Affordable Healthcare, Strategic Goal 2: Safeguard and Improve National and Global Health Conditions and Outcomes, Strategic Goal 3: Strengthen Social Well-Being, Equity, and Economic Resilience, Strategic Goal 4: Restore Trust and Accelerate Advancements in Science and Research for All, Strategic Goal 5: Advance Strategic Management to Build Trust, Transparency, and Accountability. A .gov website belongs to an official government organization in the United States. Official websites use .gov When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: LaborOIGinfo@oig.dol.gov 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at LaborOIGInfo@oig.dol.gov . Share sensitive information only on official, secure websites. In August 2021, DHS OIG officials noted that the agency implemented organizational changes in April 2021 to ensure programs and offices were aligned to allow for efficiency and effectiveness in conducting the OIG's mission. DHS OIG agreed with this recommendation. Notably, some actions to fully establish these offices remain in process more than a year later. . Information on how to send mail to the Department of Homeland Security. 200 Independence Avenue, S.W. A President-appointed Regional Director leads each office. We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. DHS OIG agreed with this recommendation. Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. (202) 566-2391. Yes No DHS OIG agreed with this recommendation. Secure .gov websites use HTTPS (214) 661-9530 DHS OIG agreed with this recommendation. An active investigation continues on Relator's other complaints. Secure .gov websites use HTTPS The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. . We will continue to monitor DHS OIG's efforts to address this recommendation, including the use of time frame data to assess and report on annual performance over time. In addition to its headquarters in Washington, D.C., the OIG operates audit and investigative regional and field offices across the country.

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